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Comparison

AI automation vs traditional RPA: what's the difference?

RPA follows fixed rules; AI automation understands context. Here's when to use each.

DimensionAI AutomationTraditional RPA
Handles unstructured dataYes — text, docs, speechNo — structured only
Adapts to changeYes, with re-tuningBreaks when UI/format changes
Best forJudgement, language, decisionsRepetitive rule-based clicks
Our verdict

They're complementary. We often combine RPA for rote steps with AI for the parts that need understanding.

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