Patient intake cut from 11 minutes to under 3
A bilingual intake agent that collects patient details, triages requests and books appointments before anyone picks up the phone.
Avg. intake time
After-hours bookings
EN + AR support
Illustrative concept project showing our build approach and the outcomes it is designed for — not a client engagement.
Front-desk staff were overwhelmed by repetitive intake calls, and non-Arabic and non-English speakers faced long waits.
A conversational agent on web and WhatsApp that gathers structured intake data, applies safe triage rules, and syncs confirmed appointments to the clinic system with human handoff for anything sensitive.
A bilingual intake agent that collects patient details, triages requests and books appointments before anyone picks up the phone.
Intake time dropped sharply, the front desk was freed for in-person care, and after-hours requests were captured automatically.
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