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AI Glossary

Agentic AI

Agentic AI refers to AI systems that can plan and take multi-step actions toward a goal — using tools, calling APIs and making decisions — rather than just answering a single prompt. Agents perceive, reason, act and adapt with minimal human intervention.

Last updated: August 2026

Unlike a chatbot that responds to one message at a time, an AI agent can break a goal into steps, choose the right tools, and execute them in sequence — for example, reading an email, checking a calendar, booking a slot and sending a confirmation.

For businesses, agentic AI unlocks automation of complex workflows that previously needed a human in the loop at every step.

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